5.0 Awesome
Alphanachi, April 2026
Our guide was very knowledgable and passionate on explaining the history of the city, it's culture and people. We went to the city park, downtown, cable car, Neruda museum and finally at El Galeon, the seafood restaurant before flying back home. The guide planned the trip meticulously so we could spend sufficient time at each locations.
5.0 Great tour
Dan L, April 2026
The tour guide did a great job showing us the highlights of Santiago.
5.0 wonderful day in Santiago
bev0138, March 2026
Hector was wonderful. Met us a bit later as our flight was late, then we went to the city centre. We visited many of the buildings and areas of interest. He was very aware of our need for walking no more than 30mins and worked the tour so we missed nothing. Great day
5.0 Private tour Santiago with Drop off st airport.
Passenger58851237937, March 2026
Very good tour. Very knowledgeable and friendly, personable guide. Lots of history. Saw all highlights of Santiago. Drop off at airport was simple and easy.
5.0 Valparaiso tour and drop off at Hotel in Santiago. Guide met us at cruise terminal. Right on time.
Passenger58851237937, March 2026
Great tour very personable and friendly guide. He was very familiar with area. Nice van in great condition. He had bottles of water for us. Always parked in safe locations. Valparaiso a nice interesting city.
5.0 A wonderful introduction to the history, architecture and culture of Santiago.
stevensI2181HZ, March 2026
This was a fabulous way to see Santiago. Our tour guide was incredibly flexible and knowledgeable enabling us to learn a lot about the history, architecture and culture of Santiago in a short time. We were able to include things that we wanted to include.
I thoroughly recommend HecTours
5.0 An excellent 2 day tour of Santiago and the Casablanca wine region
stephenkT792IT, February 2026
We used HecTour for a day trip in Santiago, Chile and a day trip to the wine region of Casablanca to the west of Santiago. I would highly recommend this company.
The driver/guide was very punctual, professional and a very good driver. He guided us around the various historical areas of Santiago explaining in very good english, the history and significance of the different sites. He tailored the sites and itinerary according to what we wanted to see, we appreciated the flexibility . He selected 3 vineyards each quite different specializing in slightly different products.
I would not hesitate using their services again in the future.
5.0 City tour Santiago
Trek42657629768, February 2026
We did a six hour city tour in Santiago with Carol as our guide.
The tour was very well organised, Carol is very knowledgeable, and we learned a lot about the history of Chile and Santiago
5.0 Excellent Day!!!
Ann_E, February 2026
We had the very best day. Our tour guide Juan Muñoz was fabulous, he paid very close attention to our needs. It was a fabulous day.
5.0 Excellent Guide! Flexible, Friendly and Knowledgeable
maryzW8752QF, February 2026
What was to be a half-day tour turned into a full day tour on our way back to the airport. HecTour was very flexible and in tune with what type of things we would like to see. The tour was custom made for us. Our luggage was safe in the Mercedes van. Our guide's English was perfect. We learned about Santiago's history from current day to the past. Stopping at many points of interest. We enjoyed walking around Cerro Santa Lucia as well as many other places. Not only did we learn some history, but we learned about and experienced some of the culture as well. Communication prior to the trip was excellent and timely. Communication during our stay was excellent as well. Highly recommend!
5.0 Private tour of Santiago with airport pickup and return.
susantL5463GJ, January 2026
Hector with Hec Tours did a super job for my group of six adults. He was always in communication with me before the trip and picked us up on time. He was flexible with minor changes in the itinerary yhat day and is very knowledgeable about Santiago and loves to share that with his guests in perfect English. The van was pristine and clean for transportation
5.0 Excellent
dawnsK5629WR, January 2026
Hector provided an outstanding 6-hour tour of Santiago that exceeded all expectations. He is incredibly knowledgeable—not just about the city’s landmarks, but also its culture, history, politics, and economy, both in Santiago and throughout Chile. His explanations were clear, engaging, and thoughtful, making the experience both educational and enjoyable.
Hector’s passion for his country truly shines through, and he tailored the tour perfectly to our interests. We walked away with a much deeper understanding of Chile and Santiago than we ever could have gained on our own. I highly recommend Hector Services to anyone visiting — this was one of the highlights of our trip!
5.0 Five Hour Tour of Santiago
davel301, January 2026
I would like to recommend HecTour Services for tours of Santiago and hotel/airport transfers. Hector arranged a 5 hour walking and van tour of Santiago. Janina was our guide and Daniel was our van driver.
We thoroughly enjoyed the tour and getting to visit a number of interesting sites in Santiago. We learned a lot about Santiago! Daniel was an excellent driver and a big help with our luggage. If you plan to visit Santiago, I would highly recommend using HecTour Services.
Dave Lawrence
5.0 Santiago Day Tour
joefromSA, January 2026
Excellent tour. Guide was friendly, knowledgeable, and flexible. We saw far more than we could ever have done by ourselves.
5.0 Great tour!
Nancy_M, January 2026
Our tour of Santiago with our tour guide, Alejandro along with our driver Carlos, was fantastic. We have taken many tours and this was among the best. We appreciated his knowledge, humor, professionalism and patience. Thank you.
5.0 Nice Introduction to Santiago
Henry_F, December 2025
Four of us spent a lovely day with HecTours. We were picked up at our hotel and visited several places outdoors before it became too warm. The thoughtfully curated tour provided a rich introduction to Santiago’s history, culture, and contemporary life. Each stop felt purposeful and well-paced, from the historical grounding at Cerro Santa Lucía and Plaza de Armas to the vibrant energy of La Vega Central and the panoramic views from Cerro San Cristóbal. The contrast between historic neighborhoods and modern areas like Sanhattan and Vitacura offered a clear and engaging sense of how the city has evolved.
A particular highlight was the lunch stop Galeón, which exceeded expectations. The food was outstanding—fresh, flavorful, and beautifully prepared—and the service was warm, attentive, and efficient without ever feeling rushed. It was the perfect setting to relax and recharge while enjoying a high-quality meal, and it added a memorable culinary dimension to the day.
Overall, this tour struck an ideal balance between history, local life, scenery, and comfort. It was informative without being overwhelming and personal without feeling scripted. I would highly recommend it to anyone visiting Santiago who wants a comprehensive, enjoyable, and well-organized experience.
5.0 Nice Intro to Santiago
541hankf, December 2025
Four of us spent a lovely day with HecTours. We were picked up at our hotel and visited several places outdoors before it became too warm. The thoughtfully curated tour provided a rich introduction to Santiago’s history, culture, and contemporary life. Each stop felt purposeful and well-paced, from the historical grounding at Cerro Santa Lucía and Plaza de Armas to the vibrant energy of La Vega Central and the panoramic views from Cerro San Cristóbal. The contrast between historic neighborhoods and modern areas like Sanhattan and Vitacura offered a clear and engaging sense of how the city has evolved.
A particular highlight was the lunch stop Galeón, which exceeded expectations. The food was outstanding—fresh, flavorful, and beautifully prepared—and the service was warm, attentive, and efficient without ever feeling rushed. It was the perfect setting to relax and recharge while enjoying a high-quality meal, and it added a memorable culinary dimension to the day.
Overall, this tour struck an ideal balance between history, local life, scenery, and comfort. It was informative without being overwhelming and personal without feeling scripted. I would highly recommend it to anyone visiting Santiago who wants a comprehensive, enjoyable, and well-organized experience.
5.0 Again and again with Hector
susannag461, December 2025
It was a great private day tour with Hector and guide Philipp were just top.
Special requests were also met and the care was great.
5.0 Excellent ❤️
GLORIA TERESA M, December 2025
Experienced guide and knows the territory very well ❤️ gave us a very complete information and took us to the best places
5.0 Excellent service and fantastic guide went well beyond what she had to do
S8568CFpeter, November 2025
Excellent
Service went well above what was required the guide was brilliant would use again without hesitation
5.0 Excellent experience
annecB7777KY, November 2025
We had a wonderful 6hr experience touring around the major sites in Santiago. Hector was a wealth of knowledge and gave us great insight into the history of Chile & his own personal experiences including of earthquakes/safety issues. His English was excellent, very courteous , receptive to our requests. We would recommend him highly. Thank you Hector.
5.0 Private tour. Excellent...
Chittur_M, October 2025
Private tour. Excellent service and a great guide. Luxury coach. Very pleasant and polite driver and guide. Punctual.
5.0 Santiago - Behind the Curtain
nabbott2025, October 2025
This tour, which featured trips via the subway, buses, and by foot, gave us a truly unique view of Santiago's past, present, and future. Excellent insights into Santiago's culture and political landscape.
5.0 Great overview tour of Santiago
bobbid384, September 2025
Our guide from HecTours was great. He drove very safely and was very flexible as to what we did and where we went. he was very knowledgeable about the history of Santiago and all of the major sights. We had a great day seeing Santa Lucia Hill and Lastarria, downtown, San Cristobal and many more places. La Chascona was one of our favorites.
5.0 Good informational tour of Santiago
rtldp206, September 2025
Hector gave us a thorough tour of Santiago. He was helpful, friendly and full of historical information. He puts good heart and soul into his tour and he’s dedicated to ensuring you see everything you want to see. I would highly recommend his tour!!
5.0 HecTourService Has the Best Santiago, Chile Experiences!
roman4soccer, August 2025
When I arrive in a new city I always begin with a city tour so I can get an overview before diving deeper into the neighborhoods that interest me. For my two-week stay in Santiago, I found HecTourService run by Hector Medina while browsing online. His outstanding reviews convinced me to book right away.
Hector provided excellent communication from the start. He confirmed every detail with me via WhatsApp and then adjusted our tour schedule when my fiancée arrived a day later and needed extra rest. He rescheduled our tour without hesitation and tailored the itinerary to our interests, which we truly appreciated.
On the day of the tour Hector arrived on time in a comfortable Mercedes Benz van. His English is excellent. He also speaks Spanish natively, along with Portuguese and even some Japanese. We experienced this firsthand on the cable car descending San Cristóbal Hill, when he conversed with a Brazilian family sharing our car, in fluent Portuguese. Throughout the day Hector guided us to the best photo spots, suggested a charming café for a coffee break and pointed out where to find an ATM so I could get local currency. At the end of the tour, we tipped him generously because he lived up to every bit of his stellar reputation.
A day or so later, Hector emailed us a list of his other tours and prices. Since my fiancée had never experienced snow before, we decided to book the Andes excursion to the Farellones Mountain Centre. It is about a two-hour drive east of Santiago through steep and foggy mountain roads. Thanks to Hector’s commercial driver’s license and expert skills, our trip was smooth and safe despite the dozens of sharp hairpin turns.
Once we arrived at the resort Hector took care of our entry fees which were included in the tour price. I hadn’t dressed appropriately for the elements and spent most of my time trying to stay warm. My fiancée layered up and had a blast around the park. The resort offers skiing, snowboarding, tubing and zip-lining. Hector captured so many great photos of my fiancée at the resort that she declared him a better photographer than me!
On the drive back to the city, Hector kindly offered to stop at a local restaurant or wine bar, but we were too tired and asked to return to the hotel instead. The entire mountain excursion lasted about seven hours, which was perfect for our pace but could easily be extended for the die-hard snow enthusiasts.
By the end of our time with Hector we felt like friends. After our final tour with him, he dropped us off and took a photo with us so we could always remember his great service. We saved Hector’s contact information for our next trip to Santiago, where we plan to hire him to visit Vino del Mar and Valparaiso.
Hector also has real estate expertise, so other future travelers can consult with him about properties for sale or long-term stays in Santiago.
Thanks again to Hector and HecTourService for making our vacation truly unforgettable. I highly recommend his tours to anyone visiting Santiago. You will not be disappointed!
5.0 Fun day touring
Vacation35053996260, July 2025
Tour was great and guide made the day for us. Very flexible on start and end times and what we wanted to see. Tour was catered to our interests and our pace, and more importantly what we wanted to eat and drink. Van ride was comfortable and stocked with water. Great experience visiting both places.
5.0 Excellent Santiago city tour!
980jang, May 2025
We had a great day seeing the sights in Santiago with Hector. His command of English is excellent and his knowledge about Chile and its capital city is extensive. He is kind and personable and we recommend him highly.
5.0 Hector best tour guide ever
tlvmorris, May 2025
Excellent Tour of Santiago Chile.
Hector was very knowledgeable about Santiago and gave insights to all of Chile we saw so many sites and recommended the most wonderful restaurants
Provided water and the van was like new
5.0 Hector is the best guide
Mottin1055, March 2025
Excellent. Hector speaks very good English and is very knowledgeable about the area! The flexibility of the private tours as great and allowed us to spend extra time at the most interesting places.
5.0 Santiago in a day.
Stay49668632270, March 2025
A fantastic day in Santiago, the day was well planned and we saw all the things on our list and more. Our guide had such a great knowledge and passion about his city and country. We were safe and comfortable.
Worth the money to get such personal and excellent service.
5.0 Carole's great adventure
Global57783848140, March 2025
Great trip, Francisca was knowledgeable, entertaining, and an excellent comunicater. She knew the history, the politics and the details. She could talk about anything you asked her and was also interested in you. I highly recommend her for a day, or half day tour of Santiago.
5.0 A 5 Star full-day tour
C7328ZWtoma, February 2025
HecTours gave us a tremendous, personal tour. Plenty of walking and stories about Santiago, which we loved. They tailor the trip to your personal likes. 5 Stars all the way. They were very responsive and engaging. We would recommend HecTours to anyone who wants to have a fun tour of Santiago or the surrounding areas where they offer tours
5.0 Very informative tour!
881carrief, February 2025
This was a very interesting and informative day. Francisca is a historian and was able to share in a way that enabled us to more deeply understand Chile's struggles and triumphs. She is also warm and funny and willing to share personal stories. We were fortunate enough to spend the following day with her on a tour of Valparaíso and Viña del Mar. That tour had a different focus including so much spectacular art and was also really good. Paola was our driver both days and made us feel safe at all times. We highly recommend both of these experiences with Hectours and the Francisca / Paola team.
5.0 Definitely recommend
anna632018, January 2025
Very good guide Francisca, explained many things, very nice, welcoming and helpful. We visited the main attractions, provided complimentary water and small souvenirs. Definitely recommend
5.0 We saw the many sites and ate typical Chilean food. Maria was knowledgeable and enthusiastic about Santiago.
Joseph_C, January 2025
A great way to see Santiago we saw the main government buildings, plazas and parks. The central open market was interesting we ate at a fancy restaurant. Maria was very entertaining.
5.0 Superb Day - ⭐️⭐️⭐️⭐️⭐️
Matt K, January 2025
Hector is an excellent guide that expertly navigated our family of five around Santiago in an all day tour. We visited several unique neighborhoods to get the feel of each and also Cerro Santa Lucia and Cerro San Cristobal. Hector shared the history of each place with great passion and enthusiasm. He also took us to some authentic Chilean food establishments as well as a historic market, which was definitely a highlight. It would have taken us three days to see half of what we did with Hector. We will be recommending him to all of our family and friends. Thanks Hector!
5.0 Evrytime again
D7540ESthomasm, December 2024
It is an amazing tour ....full off interesting facts and very indidiuell...the guide makes a great job...we dont forget this day
5.0 A day well spent in Santiago
Weewolverine1, December 2024
I had a one day layover in Santiago, and am so pleased that I booked a one day private tour with HecTour Service (via Viator). My guide Francisca, is a historian, and her knowledge and passion for the subject are evident. She provided a thorough background to the historical sites and monuments in a way which brought the stories of the people and places to life. I thoroughly enjoyed the tour, which comprehensively provided a good overview of the city, making me want to come back for a more thorough visit. Carlos, the assigned driver, provides polite and confident service, making the guest feel secure and well looked after.
5.0 Excellent tour of Santiago
J7146BMsophieg, October 2024
Our tour of the city was excellent from the best empanada spot in town to the many beautiful and historical sites of Santiago. The tour was well paced and had something for everyone in our family of 4. We were picked up at the airport and after a quick stop to drop our bags at the hotel went right into the tour which helped us make the most of our brief time in the city.
5.0 Hector was amazing!
Alicia_N, October 2024
Hector is a fantastic tour guide - he was knowledgeable, reliable, accommodating and attentive. He made our trip to Santiago a special one, and was able to fit in many things into a short period of time without feeling rushed! He was also thoughtful of our likes and needs and tailored the day as appropriate. 1000% would book him again!
5.0 Fantastic day to see all of Santiago
joannawR1293TE, September 2024
Our guide Francisca was amazing and really tailored the day to our individual hobbies / interests.
Fantastic day out and I would highly recommend to anyone!
5.0 Great guide to visit Santiago with!
Jim_P, August 2024
This was one of the best decisions made. Leo was extraordinary, knowledgeable and super kind. We learned a lot and enjoyed his humble personality, felt like we were there with a family member or a long time friend. Highly recommend you ask for Leo for your tour.
5.0 Awesome tour
JMRMD1961, March 2024
Excellent tour. Got to hit major historical points( Catedral Metropolitana, Plaza de Armas, Santa Lucia, Palacio de la Moneda, museum district). Also visited several nice and colorful neighborhoods: Los Condes, Providencia, Lastraria , Bella Vista. It was Easter Weekend, so many businesses were closed, out of tour company control. If you want to more fully experience Santiago, may want to book the tour during a weekday.
Hector, our guide was excellent. Very knowledgeable, friendly and funny, which made the tour very enjoyable. He was very flexible. Mauricio, our driver, was also extremely nice.
Highly recommended tour.
5.0 Awesome tour
Jose_R, March 2024
Excellent tour. Got to hit major historical points( Catedral Metropolitana, Plaza de Armas, Santa Lucia, Palacio de la Moneda, museum district). Also visited several nice and colorful neighborhoods: Los Condes, Providencia, Lastraria , Bella Vista. It was Easter Weekend, so many businesses were closed, out of tour company control. If you want to more fully experience Santiago, may want to book the tour during a weekday.
Hector, our guide was excellent. Very knowledgeable, friendly and funny, which made the tour very enjoyable. He was very flexible. Mauricio, our driver, was also extremely nice.
Highly recommended tour.
5.0 The very best of Santiago in one day.
RICHARD_L, March 2024
The driver and guide arrived right on time and we did a thorough tour of downtown Santiago starting with the Castillo Hidalgo and Cerro Santa Lucia. On to the section of Santiago with the government buildings, Presidential Palace and others along with the Cripta Bernado O'Higgins. All with a recounting of Chilean history. Several churches, Iglesia San Francisco and the Metropolitan Cathedral. We spent some time in Barrio Bellavista and saw Pablo Neruda's house/museum, but didn't go in because of limited time. Toward the end of the tour we went up to a neighborhood on the northern edge of the city with very exclusive homes, including a copy of Elvis Presly's home, Graceland, for a wonderful view of the city.
It was an information-packed day and I certainly received more information about Santiago, and Chile, than I thought possible in one day. The only problem was that with my compromised hearing I didn't catch the name of my tour guide. Could you possible send my her name? Her English was first-rate and her knowledge of the city and Chile, their history and present, was literally amazing. Even very extraneous questions were answered quickly and thoroughly.
I am so glad that I scheduled an extra day in Santiago and that I found you with an Internet search. I would most highly recommend your service to others.
Thanks for making my last day in Chile so enjoyable and informative.
Richard Lynde
Response from Host,
March 2024
Dear Richard Lynde.
Thanks so much to consider in our HecTourService. Even if you took already a Santiago Tour before of our Services.
it was a real pleasure touring you around.
Your TourGuide of SANTIAGO Tour last Thu, Mar 28, 2024 was Francisca Artaza and your Driver was JuanCarlos Lopez. They were very happy to toured you around.
Is it possible you let us know your email address?
We sent all information directly to your Whatsapp Number. did you check it ???
Kind Regards
HecTourService's Team
Private, Personalized & Flexible Tour/Transfer Services.
HectorTourService@gmail.com
+56 9 89002248 Whatsapp
5.0 Beautiful trip through Santiago
SCOTT_H, March 2024
Our day with Francisca on a private tour of Santiago was wonderful. Francisca's passion for her city and its history was evident from the get-go, and it truly elevated our experience.
We began our day with a hike up San Cristobal hill, where Francisca regaled us with tales of Chilean history. The panoramic views from the top, including the serene Japanese garden and the iconic Virgin Mary statue, were breathtaking. The journey down via the funicular added an extra layer of excitement.
Next, Francisca took us across the city to the Bahá'í Temple, a marvel of modern architecture nestled against the backdrop of the majestic Andes. The tranquility of the temple and the stunning vista provided a serene contrast to the city below.
Of course, no visit to Santiago would be complete without indulging in its culinary delights. Francisca led us to a charming local eatery where we savored a traditional lunch, immersing ourselves in the flavors of Chilean cuisine.
To cap off our unforgettable day, Francisca treated us to some delectable ice cream at a local spot, adding a sweet finale to our exploration of Santiago.
Throughout the tour, Francisca's warmth, knowledge, and attention to detail were evident. She effortlessly fielded our questions, providing insightful answers and offering us a comprehensive overview of the city's vibrant culture and heritage.
5.0 Excellent Time exploring various aspects of Santiago
Avik B, March 2024
Our guide, Juan was both gracious and patient and took us to the funicular railway for panoramic views, helped us explore and walk through the key highlights of the historic downtown area as well as set us up for a great lunch and took us to the Artisanal crafting village at the end for a fantastic trip.
5.0 Above and Beyond. Highly recommended.
Robert_B, March 2024
Our tour guide, Jaime, customized our tour based on our prior touring and gave us excellent cultural and historical information in perfect English. Enjoyed some off the beaten track spots.
Our driver and vehicle were excellent as well. We spent more time on the tour then expected and were not rushed.
5.0 BEST private tour
Desiree_W, March 2024
Perfect tour to get a bit of all that Santiago has to offer. So full of history, food, and fun! Hec Tour is the way to go!