5.0 Excellent service and communication - would hire again
gspater, May 2026
We had a wonderful day starting in Santiago where the company picked us up right on time. The driving, knowledge and communication were all top notch throughout the day including sharing just the right spots to take photos. We visited a vineyard where we were treated so well and then a walking tour around Valparaiso and lunch overlooking the ocean in Vina del Mar. Overall it was a wonderful day and exactly the professionalism and personal touch we were looking for. Would hire this company again in the future and I would recommend to a friend.
5.0 The absolute best private tour I’ve taken!
brookespater, May 2026
This was the best money I have ever spent on a private tour! My husband and I hired HecTour for the day because we wanted to explore Valdivia, Viña del Mar, and make a stop at a winery. We were interested in something that was private and flexible. Our guide arrived at our hotel right on time with a very nice clean and comfortable vehicle stocked with water. He was so knowledgeable and informative, as well as ensuring we had everything we needed throughout the day. We had never been to the area and it was the way to go— you will learn a ton! I’ve done group tours before and sometimes it takes over an hour to pick up everyone from their hotels before you ever even go anywhere! Spend a little extra and book these guys! You will be so happy you did.
5.0 Awesome
Alphanachi, April 2026
A memorable trip with a very knowledgable guide.
5.0 Great day trip from Santiago!
FourJays, April 2026
Knowledgeable guide and great pace on Valparaiso tour. Valparaiso was the highlight.
5.0 Most do experience if in the Santiago region
231benjamint, March 2026
The day trip to Valparaiso from Santiago was a highlight of our time in the Santiago area. This is a must do experience if spending time in this area of Chile. The city is very unique and walking through the streets and gazing at the murals with the ocean in the background is wonderful. Our tour service was very knowledgeable about the region and took us to all the right highlights of this city.
5.0 Valparaiso is a must see
Dale_A, March 2026
Valparaiso is a must see for a unique experience and amazing, unique art. Our private guide provided lots of information and history about Chile as we drove in the Valparaiso town and beach areas. The highlight of the trip was walking around the UNESCO designated portion of Valparaiso, where narrow streets are lined with artistic buildings and historic architecture. Our guide showed us the most famous murals and unique artistry. It was an excellent and enjoyable tour.
5.0 Valparaiso and Vina del Mar
London_SW1W, March 2026
We had a lovely day. Juan was our guide and he was immensely knowledgable and helpful, a very good guide.
5.0 Excellent Private Tour for Solo Female Traveler
59teric, March 2026
I took a private tour to Valparaiso, Vina Del Mar and a winery in Casablanca with Juan Catalan as my guide. It was excellent! Hector provided everything I needed with short notice. I was picked up on my schedule from the Holiday Inn airport, as I would fly home that night. I had an idea of what I wanted to see and Juan delivered! This is a long day, so plan accordingly. I spent over an hour at the Fonck Museum in Vina looking at the excellent exhibit on Easter Island, the best anywhere. Juan drove through the highlights of Valparaiso (few, in my opinion). He brought me to a nice overview and walk atop an old funicular where I found some great handmade lapis lazuli souvenirs. Nice quiet spot for lunch. Then to the small family run winery for a quick tour and tasting. Back at the hotel 9 hours later. I highly recommend this company and my genial guide Juan who spoke excellent English and provided good information as well as conversation and insight into Chilean history.
5.0 Great tour. Very informative. Guide very knowledgeable and friendly. Valparaiso is a very interesting city.
Passenger58851237937, March 2026
Very informative tour. Great guide
5.0 Knowledgable and friendly tours of Santiago, Valparaiso, and other areas....
galguys, February 2026
We had two great tours with Hector, and we appreciated his knowledge of all the areas we saw, and especially of Valparaiso. He knew all the walking streets, cafes, mural artists, and more. He was punctual, stayed in touch via WhatsApp, and also knew where to take us to see penguins.
5.0 A highly customized and interesting tour
hongyingw2025, February 2026
Our guide was very knowledgeable and shared with us a lot of interesting history and culture of the places we saw. He took us to a a vineyard in Casablanca because we asked about wine growing in the area, even though that was not in the original plan. He also showed us Con Con, a lovely town nearby and again not on the original list of places to visit. We had a wonderful lunch by the ocean -- excellent food and a fantastic view! He gave us plenty of time to see everything we wanted. And with the additional sites, he spent over 11 hours with us. We had a wonderful day!
5.0 Valparaisso and Vina del Mar Tour
joefromSA, February 2026
Excellent Tour of Valparaiso. We saw the highlights on a walking/driving tour, had a delightful stop for coffee and pastry, and visited several shops where the guide was acquainted with the shop owner. At Vina del mar, we had an amazing seafood meal overlooking a scenic beach and stopped to see an Easter Island rock figure.
5.0 Visit to Valparaiso from Santiago
Doug C, February 2026
Great day. Hector shared his birth city with us. Beaches were lovely in Viña Del Mar. Valparaiso is an eclectic city. Enjoyed the art.
5.0 Coast visit from Santiago
Doug_C, February 2026
Such a great experience to see coastal life versus the big city of Santiago. Vibrant but yet so relaxing. Hector was raised in Valparaiso and knows the area so well in an informative and relaxing manner. Cheers!
5.0 Best Private Tour! Excellent Guide!
maryzW8752QF, February 2026
One day private tour - we were picked up in Santiago in an exceptionally clean Mercedes van. Our guide Hector spoke perfect English. He created a tour to fit our interests. First to Valparaiso where he knew all the places to go. We enjoyed walking the streets to view all the murals and enjoyed the funicular rides. Then to Vina del Mar for lunch at a shoreside restaurant with FRESH shellfish and fish. The whole time, he spoke about the history, culture and traditions of Chile. Communication prior to our trip was excellent and timely. We LOVED the tour!
5.0 A total gem of a guide!
Jill M, January 2026
This day tour was a complete delight - our guide generously shared his deep knowledge and love of Valpo with us. (He also took the best photos of the entire trip for us!) It was like having an old friend show us his home. Such an amazing day- we took all his suggestions and enjoyed a local meal, took in so much history, street art, dancing, architecture, and culture. We truly enjoyed his company and would recommend this tour to anyone who loves an insider’s look at this amazing city. Thank you!
5.0 Successful Full Day Tour of Valparaiso and Vina Del Mar
Tafiya K, January 2026
We had a fantastic tour of Valparaiso and Vina Del Mar. We were picked up in the morning at our hotel in a comfortable van and asked about our preferences. We appreciated the flexibility and personalized approach to this tour. We first went to Valparaiso and learned about the history and enjoyed all the colorful murals. We then headed to Vina Del Mar and enjoyed a meal with a view of the ocean. We had engaging conversations all day with our guide and he took great pictures too! We never felt rushed and were very safe driving through the steep hills. We were dropped off in the evening back to our hotel. It was a memorable experience. Highly recommend this activity and the HecTour guides.
5.0 Great experience
Robert_P, January 2026
Janina our guide and Carlos our driver were outstanding. She is very friendly and accommodating helping our party with some mobility issues. They picked us up right on time. Her knowledge of the area, customs and history was excellent and entertaining. Carlos was a very safe and thoughtful driver. They took us to a lovely restaurant on the waterfront for a great lunch. Could not recommend this tour more!!
5.0 Fantastic Day Trip from Santiago.
Andrew S, January 2026
Fantastic day trip. Our guide Alfaro spoke English fluently and is incredibly knowledgeable and passionate about everything in Chile, from the Andes to Valparaiso architecture and everything in between. Juan Carlos was a brilliant driver as well. The guys were happy to adjust the itinerary to our preference, including a sneaky glass of wine at one of the stunning wineries in the Casablanca valley. Highly recommend using this company.
5.0 Great day in Valparaiso
jencO533KV, January 2026
HecTour was a wonderful service that took care of us and adapted to our needs throughout the day. From pickup at our hotel, to finding a wine tasting spot at the last minute, a full walking tour of Valparaiso, and selecting a great spot for lunch overlooking the water, it was a fantastic day with a knowledgeable guide. Highly recommend!
5.0 Super
Kaie_R, January 2026
We were very satisfied with this trip, we definitely recommend it to everyone. We saw a lot, very comfortable and safe.
5.0 Enjoyable excursion great tour guide
Safari38033351448, January 2026
Great day out to Val Paraiso , shame we could do the wine tasting but it was closed
Our guide was brilliant and very informative
Would recommend Hec tours
5.0 Highly recommend!!!
T_K, December 2025
Highly recommend! We had HecTour's team on a private tour to Valparaiso and area. Very professional and knowledgeable as well as flexible. My family of 5 people had a fantastic experience.
5.0 Amazing experience
evelyn_b, December 2025
It was amazing! Carol is very personable knowledgeable and wonderful. Amazing experience we had with Carol and Adrian
5.0 Loved it a lot! Carol,...
Maxim_K, December 2025
Loved it a lot! Carol, our guide, was extremely knowledgeable and absolutely knew everything we asked her about. The tour itself left me with 250 photos and 2 hours of sorting them - such a joy!
5.0 Excellent Tour of Countryside surrounding Santiago
Go85535, December 2025
The tour far exceeded my expectations. Our guide was very knowledgeable, engaging and made sure that we got all that we wanted out of the trip. The trip was a full day excursion in a luxury vehicle and so it was very comfortable. Along the way we saw much of the countryside and the guide made a point of taking small detours to show us unique aspects. The guide spoke excellent English and so it was very easy to understand and communicate with him.
5.0 Wonderful Trip
kitchingl2016, December 2025
We had an amazing day touring Valparaíso with Hector! He is not only incredibly knowledgeable about the town's history and culture but also very funny, which made the experience so much more enjoyable. Hector took us on a wonderful tour around the town, sharing fascinating stories about the stores and local people that really brought the place to life. Plus, he went above and beyond by helping us capture many fantastic family photos throughout the day. Highly recommend Hector for anyone wanting a memorable and fun Valparaíso tour!
5.0 Amazing customized tour of Valparaiso and Vina del Mar
kimr44, December 2025
We had a wonderful experience with HecTour Service. Our guide was very professional, knowledgeable, interesting and spoke excellent english. His driving was very good and the car comfortable. We could not have had a better guided tour of Valparaiso and the surrounding area! I would definitely recommend this company to anyone and will use them again if we are fortunate enough to come back.
5.0 Wonderful day in Valparaiso
wampus61046, November 2025
Hec Tours: Wonderful guide and driver. Francisca adapted the trip to meet all of our needs. Private touring with HecTours is the way to go!
If I ever return to the Santiago area, I will hire the same company.
5.0 Great day!
jodi g, November 2025
I spent the day with Juan Carlos and Francisca and it was just perfect. Communication beforehand was great, pick up was a breeze, and I spent the day learning about the culture and history of Chile. Fascinating, flexible, friendly and safe. Couldn’t ask for better! Thank you!
5.0 Great tour
Thomas_E, October 2025
Great tour of Valpariso. Juan was on time, informative, and friendly -a great guide. Very colorful and panoramic city.
5.0 Incredible Insights into History & Culture
nabbott2025, October 2025
My wife and I were blown away by our guide and his knowledge of the region as well as his personal connections with the artists/vendors who make Valparaiso and Vina del Mar so unique. One of the best tours we've ever taken.
5.0 He’s the Professor!
Janice_W, September 2025
Alec, our guide was extremely knowledgeable and easy to talk to. On any topic we opened he had background, dates, additional info.
5.0 Outstanding and value for money!
rodl587, September 2025
Outstanding, couldn’t have been better.
The day is your day which Hector tailors to your wants and needs. Nothing is too much trouble and he is a lovely man.
His van is very comfortable and he is a great driver.
Flexible, entertaining, informative, interesting, Valparaiso so beautiful and Hector’s home town.
Lunch delicious.
Couldn’t recommend it more and in the end we found it great value for money.
5.0 Fantastic day out
Banksy1290, September 2025
We booked the day trip as a private tour for 2 people. It was superb and great to see outside the city of Santiago. We were in safe hands with Carlos our driver and Fran as a tour guide was another level. She’s so knowledgable about the area and the history and she truly went over and above. The day was tailored to what we wanted to do and we couldn’t have asked for more. It really gave our Santiago visit a different perspective thanks to Fran. Highly highly recommend.
5.0 Beautiful Valparaiso
Valeria_S, September 2025
Wonderful experience with Hector. He picked us up from the airport and dropped us off at our hotel in Santiago after the tour concluded. He showed us all the wonderful beauty the Valparaiso has to offer and so much more . I would highly recommend this tour.
5.0 Great private tour of Valparaiso, Viña Del Mar and Concon
V5292HYanthonyw, August 2025
Great day trip with Hector to Valparaiso, Viña Del Mar and Concon. This was a private tour, just the 2 of us and Hector. Hector is very knowledgeable about Chile and the areas around Santiago, Valparaiso and Viña Del Mar and shared lots of information and history of the region with us. Highly recommended for a private tour.
5.0 Murals Everywhere!
Journey01020750142, August 2025
What a great trip to Valparaiso and Vina del Mar. We feel we got a nice overview in our time there and will have to return for a more in-depth experience. But coming from Santiago, it was perfect. We even got a nice sunset on the drive back in the evening. The tour guide was very knowledgeable and pointed out quirks and back stories that we loved.
5.0 Fantastic Full-Day Private Guided Tour of Valparaiso and Vina del Mar
kristyr572, August 2025
We booked the Valparaiso and Vina del Mar Full-Day Private Guided Tour with HecTour Service because there were so many great reviews of the tour company and the itinerary really maximized all that we wanted to see in the short period of time that we were touring Santiago, Chile and vicinity. All of the great reviews of the tour company and the full day tour are 100% accurate. Without a doubt, we will use HecTour Service again when we are in Chile. Our experience with the tour company was 100% positive from the moment we booked the tour online. Within one hour of making the online reservation late in the evening, we received a personalized email confirmation from the tour company with additional contact information for using WhatsApp. Based on this great communication from the beginning, we started texting and emailing back and forth asking about transportation to and from Valle Nevado and the tour company was so helpful and responsive that we ended up booking two more days with them.
While in Chile, one member of our group of four (2 couples) needed to delay the start time of the Valparaiso and Vina del Mar Full-Day Private Guided Tour and our tour guide was super understanding and adjusted the tour times to meet our schedules. Once the tour started, our tour guide worked with us to adjust the itinerary so we would be sure to get the experience that suited us the best.
Since we had visited three wineries in Casablanca Valley the day before and we were getting a later than planned start, our tour guide suggested that we cross Casablanca Valley off of our itinerary for the day and start the tour with a scenic drive to Valparaiso with a super casual lunch of fried empanadas at Las Empanadas Famosas in Valparaiso. This lunch is not included in the price of the tour as indicated in the original reservation. Our tour guide gave us several options for lunch with one option being a nice and scenic lunch with a view but we had enjoyed a beautiful and elegant lunch the day before and did not want to spend our day sitting in a formal restaurant. The fried empanada lunch gave us an opportunity to experience Valparaiso like a local.
The entire day in Valparaiso was just what we needed and wanted. The July weather was perfect for walking the city and experiencing the funiculars and public bus system while learning about the history of the city. The itinerary listed on the tour description is very accurate and complete and the tour guide is willing to work with you and your group to ensure that you have the experience that suits you the best.
Our tour guide was fluent in English, very knowledgeable, good natured, and had a wonderful sense of humor and a pleasant disposition. It was evident throughout the entire tour that the guide really enjoyed sharing the best parts of his home with visitors from all over the world. Before dropping us off at our hotel at the end of the tour, our guide asked us if we wanted any dinner ideas and one member of our group indicated that he was craving pizza. Our guide suggested Pizzeria Tiramisu which turned out to be a great recommendation. After this tour with our guide, we were so happy that we had reserved HecTour Service for two more days of touring outside of Santiago, Chile.
Since HecTour Service was so easy to communicate with before our trip to Chile, we decided to book their services for transporting us to a condo we rented for a ski trip to Valle Nevado. Our tour guide picked us up from our Santiago hotel after we checked out and drove us to a large supermarket nearby. He helped us shop for our groceries for the ski trip and drove us up to the ski resort with all of our luggage and food supplies. He was very hospitable and made our trip up the mountain very memorable.
The third reservation we made with HecTour Service was another full day tour that the company put together for us based on our needs while visiting Chile. The company made arrangements to pick us up from our ski vacation in Valle Nevado and give us a full day tour before our evening flight home. We had mentioned to our guide earlier in the week that we would like to try Chilean King Crab, so our first stop off the mountain was El Galeon at the Central Market for a very memorable dining experience. I highly recommend anyone visiting Santiago try El Galeon for the Chilean King Crab.
After the filling lunch, our tour guide took us to Santa Lucia Hill Park for a nice walk and view of the city. HecTour Service was aware that our group had already taken the double decker bus tour of Santiago on our first day in town after we landed early in the morning, so our tour guide was thoughtful in taking us to parts of the city that we had not seen yet on that bus tour. Since we had not really had a chance to walk around downtown and Plaza de Armas, our tour guide took us on a great walking tour which included stopping by Cafe Haiti for Cafecitos, taking in the sites of Plaza de Armas, and the history of Constitution Place.
During this final day of touring, we found out that our evening flight had been rescheduled to the following morning. Our guide was very patient and understanding and helped us make arrangements for a hotel for the evening, suggested another great restaurant for dinner (La Cabrera), and made arrangements for a driver from their company to pick us up in the morning and take us to the airport.
We were so happy to find HecTour Service and to enjoy the sights with the guide they scheduled to work with us. After spending so much time with our guide, we learned that HecTour Service will also help us plan future trips to other parts of Chile which we are interested in visiting. We will definitely use HecTour Service again in the future and look forward to planning our next adventure to Chile with their assistance.
5.0 Winery day trip from Santiago
Vacation35053996260, July 2025
Eugene , our Guide was fun and professional . Arranged everything for us at three wineries . He also explained things & the sights around us and answered all our questions . It was a great day
5.0 Unforgettable excursion
Silvia L, June 2025
Unfortunately, our ship was only able to dock with a 6 hour delay, so we had to fear that our excursion would be cut short greatly.
Our great guide, however, followed the entire program into the late evening and was not only very informative, but incredibly flexible regarding our wishes and needs and gave us a wonderful unforgettable day. Thousand percent and unconditional recommendation !
5.0 Best tour we did in the area!
L6696XIjoanp, May 2025
We had an amazing day with Hector. He was incredibly knowledgeable, fun, and knew all the hidden gems. He catered the whole day to our interests. I would explore any area with Hector.
5.0 Private tour to Valparaiso with Hector
231suw, May 2025
We took private tour for a day trip to Valparaiso and Vina del Mar with Hector.
We are very pleased with the service. He picked us up from the hotel on time and took us around to see beautiful landmarks in Valparaiso. He also helped us to take the great videos and photos. He also treated delicious chocolate. He also took us to see Moi statue which didn’t even include in the plan. I highly recommend his service.
5.0 Flexible and Happy
johnpP5728SK, April 2025
Our tours were amazing. The flexibility of our guide to our wishes and time constraints was much appreciated. The guide was very knowledgeable and his English was perfect. I highly recommend HecTour if you are coming from the US to the Santiago or Valparaiso area.
5.0 Amazing Tour
kathym552015, April 2025
Our tour was amazing. The guide was very informative, flexible to our requests, highly entertaining, a smooth driver and quite a photographer. Valpo is such a unique place with beautiful artwork. Our guide had hidden gems to show us which made the tour even more special. I highly recommend using them!!
5.0 Hector is the best guide
Mottin1055, March 2025
Hector speaks english very well and has a great sense of humor. Without a doubt he knows the area and history well. Could not have imagined a better guide! We loved the flexibility of the privat tour to spend out time at things we found interesting.
5.0 Awesome private tour experience
davidwilliamd2015, March 2025
Hectour provided an awesome private tour and driver experience. Very knowledgeable about a wide range of topics; history, art, architecture, and politics. Car was very clean, driving top-notch. Willing to customize our tour according to our requirements. Excellent all the way around.
5.0 Wonderful experience with knowledgeable tour guide in a beautifully artistic Valparaiso
Kazue T, March 2025
I was on a tour and some of us decided to take a tour on the last day before the flight. This was a wonderful tour! We got picked up at the Holiday Inn at the airport. The operator clearly communicated us the time of pickup and was promptly came to get us. Hector was our driver and guide. He was super knowledgeable and explained to us about the areas we passed by, history and cultural aspects and more. Once we got to Valparaiso, he drove us around the narrow and steep streets very skillfully again explaining the area. Then we got to walk around. He explained each art and let us stop and take a look at the shops and arts as much as we wanted. He took us some cool pictures too! He took us to a wonderful place over looking the sea for lunch. Then we jolted down to Vina Del Mar. he made sure we were back to the hotel on time. It was a lovely tour, highly recommended.
5.0 Valparaiso is a unique,...
Susan_M, March 2025
Valparaiso is a unique, very interesting city. Vina del Mar was beautiful with a pretty beach are. Francisca was a fabulous tour guide and made sure we saw the best sights. Our driver, Daniel saw us safely back to our hotel. HecTours was great to work with.
5.0 Exceptional day in Valparaiso and Vina Del Mar
Pam_R, March 2025
Hector was an outstanding tour guide! His deep knowledge and passion for the area truly made our experience unforgettable. He provided fascinating insights and took us to the most amazing sites. He answered all our questions with great detail, and went above and beyond to ensure we were comfortable and well taken care of. His friendly and accommodating nature made the tour both enjoyable and informative. If you’re looking for a knowledgeable and professional guide, Hector of HecTours is the best choice!