1.0 Unreliable: Not picked up despite confirmed booking; nobody reachable
Andreas_B, November 2024
I had received a booking confirmation/ticket from Viator, and the money had been charged to my credit card. However, nobody showed up to pick me up - and when I tried calling the contact number provided on the Viator ticket (as well as sending WhatsApp messages), nobody responded. It wasn't until more than 7 hours later that I received a WhatsApp that they were "unable to receive [my] calls as customer service was closed". At that time, they did apologize and offered to provide the services the next day - however, that kind of defeated the purpose (as I had booked an airport pick-up with a stopover tour).
5.0 Extraordinary
M2227KPmagalic, October 2024
The views were so but so beautiful, they attended me very well
Congratulations on your commitment to Panama I hope you continue like this
5.0 City tour
dorisrO7750ZI, October 2024
Good morning.
Tuve. A tour with this agency
I was worried about some comments but don't get carried away with it the experience is very good and supports local tourism. Excellent keep it up and don't listen to people
5.0 Blue Veins
116yeceniag, October 2024
Yesterday Saturday, October 5th we went on the Blue Vein tour with the Alice tours team and had an excellent time 100% recommended was wonderful and the service very good